Most orders are custom-made to meet your specific preferences and requests. Due to the personalized nature of these items, we do not accept returns. To ensure your complete satisfaction, we strongly encourage customers to carefully inspect their items upon delivery for any defects or flaws. If you notice any issues, please contact us immediately so we can address them promptly. This policy helps us maintain the highest quality standards while providing unique, handcrafted products tailored just for you.

The typical turnaround time for orders is 10-14 business days. This timeframe is necessary because each item is custom-crafted with careful attention to detail to ensure the highest quality and uniqueness. The personalized nature of our products means that we dedicate time to designing, creating, and inspecting each piece thoroughly before it ships, ensuring you receive a one-of-a-kind item that meets our professional standards. We appreciate your patience and understanding as we work to deliver exceptional craftsmanship.